Privacy Policy


Effective Date: January 3, 2025

At Cozy Luis, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when you visit our website, make a purchase, or interact with us in other ways. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you visit our website or make a purchase, we collect personal information such as:

  • Contact information: Name, email address, phone number, and shipping address.
  • Payment information: Credit card details and billing information (processed securely through third-party payment providers).
  • Usage data: Information about how you use our website, including browsing behavior and preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process orders: To complete your transactions, deliver your purchases, and handle returns or refunds.
  • Customer support: To respond to your inquiries and provide assistance.
  • Marketing communications: With your consent, we may send you promotional emails about new products, special offers, and events. You can opt out of these communications at any time.
  • Improvement of our services: To enhance your shopping experience and improve our website functionality.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information, including encryption of payment data during transactions, secure servers, and firewalls. While we strive to maintain the highest levels of security, please understand that no method of electronic storage is 100% secure.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers for the following purposes:

  • Payment processing
  • Shipping and delivery
  • Email marketing services
  • Website analytics

These third parties are obligated to keep your information confidential and are restricted from using it for any other purpose.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content and ads. You can adjust your browser settings to refuse cookies or notify you when they are being used.

6. Your Rights

You have the right to:

  • Access and update your personal information.
  • Request the deletion of your personal information, subject to certain legal requirements.
  • Opt out of marketing communications at any time by clicking the unsubscribe link in our emails.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: info@cozyluis.com
  • Phone: (269) 621-4576
  • Address: 310 Olds Ave, Hartford, Michigan (MI)